TNC Deactivation

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TNC Deactivation Appeals about
Transportation Network Companies
(Uber deactivation,
Lyft deactivation,
GetMe decativation,
DoorDash deactivation,
GrubHub deactivation,
UberEats deactivation,
Postmates deactivation,
Instacart deactivation)

A Transportation Network Company
(TNC) is a company or organization
operating in California that provides
transportation services using an
online-enabled platform to connect
passengers with drivers using
their personal vehicles.

Unfair suspension?
Phone-use violation?
Insurance violation?

'Zero Tolerance' complaint?
False accusation of
drug or alcohol use?

818 883-6969

Uber polygraph Lyft lie detector

Have you been unfairly
TNC deactivated?

Ride-hailing or ride-sharing
or food-delivery driver
deactivation that was unfair?

Issues with the
Public Utilities Commission?

Trade Dress display issue?
Discrimination issue?
Take a polygraph test!

The CPUC requires that all TNC drivers display the Uber trade dress in two locations whenever online. You must display trade dress in both the front windshield on the passenger side and the back windshield on the passenger side. Having Uber trade dress helps riders quickly identify your car so you can start the trip on time. Please be aware that failure to display trade dress on both front and rear windshields when online can result in a ticket and fine of up to $1,000. As a reminder, do not display Uber trade dress when not providing TNC service through the Driver App. If you are deactivated from the Driver App please discard and/or destroy any Uber trade dress in your possession.

You may not discriminate against riders based on race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable federal or state law. Such discrimination includes, but is not limited to, refusing to provide services based on any of these characteristics. Ratings of users are to be based on a user's behavior and may not be based on any of the above or other characteristics protected under applicable law. 

Sexual harassment/misconduct is non-physical conduct (e.g., verbal or staring) of a sexual or romantic nature that is without consent, or has the effect of threatening or intimidating a user against whom such conduct is directed. This includes explicit or non-explicit verbal comments or non-verbal, non-physical acts such as:

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RideShare Polygraph